In today’s fast-paced, globalized world, post-sale service often gets lost in the shuffle. At Microcom Corporation, we’re proud to be the exception, not the rule.

What truly sets us apart? Our in-house USA-based support team, made up of seasoned engineers and technical specialists, is available five days a week to help you get the most out of your investment. Whether you purchased directly from us or through one of our valued partners, you’re never more than a phone call or email away from real help—no overseas call centers, no runaround, no guessing games.

We believe that exceptional service doesn’t stop at the sale. When you choose Microcom, you’re gaining a long-term partner who stands behind our printers and solutions. Our knowledgeable support staff provides:

• Setup assistance
• Troubleshooting and diagnostics
• Software and firmware guidance
• Ongoing usage optimization

Whether you’re integrating one of our wide-format printers for weigh scale kiosks or using our 814M model as a seamless replacement for Zebra or PA printers, we ensure a smooth and supported experience.

Our direct and indirect sales model allows us to maintain strong relationships with both end-users and resellers, delivering consistent, high-quality support across the board. That’s the Microcom difference.