Microcom’s Privacy Policy

Microcom Corporation (“Microcom,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, products, services, events, and other business interactions.

By accessing or using our website or engaging with Microcom, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information that can identify you as an individual, including but not limited to:

Name, Company name, Job title, Email address, Phone number

Mailing or billing address

Account credentials (if applicable)

Business and Transactional Information

Purchase orders, invoices, and payment-related details

Product registration and warranty information

Service, support, and maintenance records

Technical and Usage Information

IP address

Browser type and version

Operating system

Pages visited, time spent, and referring URLs

Cookies and similar tracking technologies

Marketing and Communications Data

Preferences for receiving communications

Responses to emails, promotions, or surveys

Event registrations and attendance information

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Providing, operating, and maintaining our products and services

Processing transactions and fulfilling orders

Responding to inquiries, service requests, and technical support issues

Communicating with you about products, updates, promotions, or events

Improving our website, products, and customer experience

Conducting analytics, research, and internal reporting

Complying with legal obligations and enforcing our agreements

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and support marketing efforts. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, some website features may not function properly as a result.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

Service Providers: With trusted third parties that perform services on our behalf (e.g., hosting, analytics, payment processing, marketing platforms)

Business Transfers: In connection with a merger, acquisition, or sale of assets

Legal Compliance: When required to comply with applicable laws, regulations, legal processes, or governmental requests

Protection of Rights: To protect the rights, property, or safety of Microcom, our customers, or others

All third parties are required to protect information and use it only for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

The right to access, correct, or delete your personal information

The right to object to or restrict certain processing activities

The right to opt out of marketing communications

Requests may be submitted using the contact information provided below.

8. Children’s Privacy

Microcom’s website and services are intended for business use and are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

10. International Data Transfers

If you access our website or services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where we operate. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Microcom Corporation
Email: info@microcomcorp.com
Website: www.microcomcorp.com

CORPORATE RESPONSIBILITY

Our commitment to delivering quality products is a core value; so too is our commitment to ensuring that we operate our business in an ethical, safe, and environmentally sound manner. Microcom Corporation believes we have a responsibility to:

– Protect the health and safety of our employees and the public by going beyond regulatory obligations;
– Adhere to strict ethical standards and comply with all applicable laws to ensure integrity;
– Promote long-term social and economic development in communities where we operate.

WEEE COMPLIANCE

Waste Electrical and Electronic Equipment (WEEE) is a European Community directive that became European Law in February 2003 and took effect August 13, 2005. Its intent is to reduce the number of electrical and electronic products that end up in the wrong place. The directive sets collection, recovery, and recycling locations for all types of electrical goods sold in the European Union. As of August 13, 2005, electrical equipment sold in Europe, including printers, must be disposed of in accordance with WEEE. According to the directive, only equipment purchased after this date must be recycled. Microcom Corporation has created a recycling program in Europe where Microcom equipment marked with the crossed-out wheelie bin symbol can be returned to the point of sale (or the point where new Microcom equipment is being purchased) at its end of life. Microcom will then arrange for the equipment to be recycled. As the US comes on-line with similar recycling requirements, Microcom is in a position to offer similar locations. Currently, there is no such standard for non-retail products, but if the product is returned to Microcom, we will ensure proper disposal is achieved.

ROHS CERTIFICATION

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

You can request at anytime that we do not share your personal information with such third parties.

Except for email messages related to a direct action by you, such as a password reset request or order confirmation, any email message sent to you by Microcom Corporation offers you the option to be excluded from future email messages. You may request to be removed from our systems at anytime by contacting us at customerservice@microcomcorp.com

This Privacy Policy may change from time to time. Your continued use of the Apps or Services after we make changes is deemed to be acceptance of those changes, so please check our Privacy Policy periodically for updates.