As 2025 comes to a close, organizations across the kiosk, self-service, ticketing, and amusement markets are evaluating the technologies that shaped the year—and the tools that will carry them into the next. For Microcom Corporation, December marks both reflection and forward momentum. We are excited to share an early look at our newest innovation in thermal printing: the Microcom 385M.

Engineered for high-duty, space-constrained applications, the 385M is designed for kiosk manufacturers, system integrators, and solution providers who require exceptional reliability and long-life performance. After its initial debut at IAAPA 2025, the 385M is slated for full production in February, and early interest underscores the demand for robust printing solutions that reduce downtime and simplify field service.

The 385M builds on Microcom’s legacy of engineering-focused design. It features a compact footprint, faster performance, and a redesigned cutter optimized for heavy-use environments. Its modular architecture supports flexible integration into kiosks, ticketing terminals, and amusement systems, while its durable components deliver the high Mean Time Between Failure (MTBF) rates our customers depend on. For operations that cannot afford printing interruptions, the 385M provides consistent output across variable media types and demanding duty cycles.

Microcom’s approach to product development prioritizes practical, real-world challenges: inconsistent maintenance schedules, high-volume operation, environmental variability, and the need for field-serviceable hardware. Every enhancement in the 385M reflects direct feedback from our partners and customers, ensuring the printer performs reliably in environments where uptime is mission-critical.

As we conclude the year, Microcom remains committed to supporting the organizations building the next generation of self-service experiences. Our team will continue advancing our thermal printing solutions, expanding support resources, and working closely with integrators to optimize system performance and operational efficiency.

Thank you to our customers and industry partners for your collaboration throughout 2025. We look forward to bringing the 385M to market in early 2026—and to another year of powering dependable, high-performance kiosk and self-service systems.

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